99.8% Uptime: A Promise Kept

In today's digital world, an internet outage isn't just an annoyance—it's a productivity killer. Whether you are trading stocks, attending a critical Zoom meeting, or just relaxing with a movie, you need a connection that stays on.

At Sky Digital, we don't just "hope" for the best. We engineer for it. Here is exactly how we deliver our 99.8% uptime guarantee to Botad.

1. The Fiber Ring Architecture

Most local ISPs run a "Linear" network. If the main cable gets cut at the city entrance, the whole city goes dark. We use a Ring Topology.

Our main fiber backbone encircles Botad. Data flows in both directions. If a construction crew accidentally cuts the cable in the North, our smart switches instantly (in less than 50 milliseconds) reverse the traffic flow to come from the South. You won't even notice a flicker.

2. Multi-Vendor Redundancy

We are not dependent on a single upstream provider. We purchase bandwidth from both Tata Communications and Airtel. If Tata faces a nationwide outage, our entire network automatically fails over to Airtel's pipelines. This dual-homing is expensive for us, but it ensures your internet never stops.

3. Power Backup at Every Node

Grid power in Gujarat can be fluctuating. Every single one of our street-level distribution boxes (OLTs) is equipped with a 4-hour Lithium-Ion battery backup. Even if your neighborhood transformer blows, our fiber light keeps pulsing. (Note: You will need a mini-UPS for your home router to stay online!)

4. Proactive NOC Monitoring

Our Network Operations Center (NOC) is staffed 24/7. We use advanced AI monitoring tools that alert us to signal degradation before a complete failure occurs. Often, our field teams are dispatched to fix a splice or replace a module while you are sleeping, ensuring you wake up to full bars.